Pricing Breakdown

Common Questions, Definitions, and Policies Regarding Empire Club Membership and our Xactimate Estimating Services

Overview

Empire Estimators is a professional estimating firm that writes estimates for restoration construction projects for insurance claims using Xactimate® estimating software.  As a participant in the Empire Club Membership program, you are entitled to receive specific benefits and pricing for estimate preparation by Empire Estimators.

Empire Estimators will prepare a line item estimate for any restoration project submitted.  The estimate prepared by Empire Estimators will be based upon your scope of work comprising photographs, Matterport® scans, videos, diagrams, measurements, roof reports, moisture readings, aerial imagery, and any other relevant scope of work information customarily provided to estimate the cost associated with a restoration project.

You may use the estimate prepared by Empire Estimators to bill insurance companies for your restoration services, or for any other agreed upon purposes.

Membership Benefits

As an active participant in good standing, You receive the following benefits:

1. Enterprise Turnaround: All requests for “next day estimates” received before 2 p.m. Eastern Time (NYC) will be completed and returned before close of business the next business day provided all necessary documentation is received prior to 2:00 p.m. Eastern Time. All requests for “same day estimates” received before 2 p.m. Eastern Time (NYC) will be completed and returned before close of business the same business day provided all necessary documentation is received prior to 2:00 pm. Eastern Time.
2. Enterprise Pricing: Reduced service rates as defined below.
3. Dedicated Service Representatives: You will receive a dedicated estimator(s) for all current and future projects
4. Enterprise Onboarding Process: Client and its team will receive at the outset of the Agreement a “1-on-1” virtual onboarding process with our Executive Estimator to teach Client about Empire’s estimating services and estimating process.
5. Dedicated Client Support: Client receives ongoing support for billing and services from our Executive Estimator.
6. Empire Points: As a Member, you have the ability to earn Empire Points to redeem for future estimates upon initiation of an membership or renewal of a membership.

Empire Points

• Upon commencement of a Monthly Membership, you will earns 2500 Empire Points (The equivalent of 5 next day estimate deposits), which are earned and credited to your account each month upon receipt of payment.
• Upon commencement of an Annual Membership, you will earns 10,000 Empire Points (The equivalent of 20 next day estimate deposits), which are credited to the Client’s account each year upon receipt of payment.
• Empire Points can be redeemed for deposits only. Empire Points are valued 10:1 to redeemable dollar value. For example, 500 points can be redeemed for $50 worth of estimate deposits.
• Upon membership cancellation or non-renewal, all accrued Empire Points are voided, and cannot be redeemed for cash value.
• Empire Points expire after 12 months calculated from the date the point(s) are earned.

Estimates and Estimating Fees

Empire Estimators charges a fee for their estimating services based upon the dollar value of your project, which is determined after Empire Estimators completes the estimate.  All clients pays Empire Estimators a minimum fee, which is a non-refundable deposit, to start the estimating process for each project.  For any estimate, an additional deposit of up to 75% of Empire Estimators’ anticipated final bill may be required prior to releasing the estimate.

A full pricing breakdown including all terms and conditions is provided to all our clients in our service/membership agreement before they sign up for our services.

a) Member Estimating Fees:

Next Day Turnaround is 1% of the estimated project amount with a $50 minimum non-refundable deposit due prior to commencing estimating services.

Same Day Turnaround is 1.5% of the estimated project amount with a $150 minimum non-refundable deposit due prior to commencing estimating services

b) Non-Member Estimating Fees:

Next Day Turnaround is 2% of the estimated project amount with a $200 minimum non-refundable deposit due prior to commencing estimating services.

Same Day Turnaround is 3% of the estimated project amount with a $300 minimum non-refundable deposit due prior to commencing estimating services.

c) Supplemental Service Fees:

A supplemental service is a new estimate that is written to supplement or modify an existing estimate by adding or reducing scope, adding or omitted line items, and other activities that increase or decrease the dollar value of the estimate. For a project to qualify as a supplement, the Client must provide Empire Estimators with a completed estimate to rewrite. Empire Estimators charges a minimum fee, as provided below, plus the applicable percentage on the supplement amount. If the supplement rewrite includes more than 100 line items, then an additional line item fee will apply, which is detailed in the Service Fee Notes.

1. Member Supplement Fees:

Next Day Turnaround: $50 minimum + 1% of the supplement

Same Day Turnaround: $150 minimum + 1.5% of the supplement

2. Non-Member Supplement Fees:

Next Day Turnaround: $200 minimum + 2% of the supplement

Same Day Turnaround: $300 minimum + 3% of the supplement

3. Service Fee Notes:

If the supplement contains more than 100 line items, then each additional line above 100 lines will be charged as follows:

Member Additional Line Fee

Next day: $1 per line

Same day: $1.50 per line

Non-Member Additional Line Fee

Next day: $2 per line

Same day: $3 per line

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