Supplement Service Overview

This service will help you improve supplement “turnaround” times and reduce costly omissions. In addition, you will improve your cash flow by reducing average approval and collection times.

1. We write the Xactimate estimate supplement. We will review each damage scope carefully for costly omissions to help you create more accurate, more consistent, and more profitable Xactimate estimate supplements.  All Supplement service orders are “expedited” which means that you will receive our supplement estimate draft within 1-business day. Once you “approve” the supplement, we will proceed to the next step.

2. We submit the supplement to the insurance company. Once you approve the estimate, we submit the supplement to the insurance company and follow-up with the adjuster on your behalf to get the supplement “approved” so you can get paid faster. Most supplements are approved within 7-10 business days.

If additional negotiation is needed, our estimator will get your approval before settling with the adjuster on any other amount than specified in step 1.

What’s needed to get started:

  • Original Scope of Work
  • Scope Supplements
  • Roof Dimensions (A complementary Roof Report with Sketch is included if needed)
  • Other Relevant Documentation
  • Digital Photos (Optional)

Increase Productivity

  • Throughput with effective support services
  • Throughput with backlog of paperwork

Reduce Approval Times

  • Paperwork Queue
  • Continuous Flow

Trusted Estimating Experience

Choosing Empire Estimators means gaining the added confidence of knowing you have the experienced, professional remote Xactimate estimate writing services team you need. We help our clients estimate claims quickly and accurately without leaving money on the table.

All estimate orders are written by our staff of experienced Xactimate estimators who come from years of experience and a diversity of roles on both sides of the insurance restoration industry.

Our Xactimate estimators hold a variety of industry certifications from the Institute of Inspection Cleaning and Restoration (IICRC), the Restoration Industry Association (RIA), the HAAG commercial and residential roof inspector program, and more. Many also hold Certifications or have worked closely with major insurance carriers such as the National Flood Insurance Program (NFIP)State FarmUSAANationwide, and more.

Increase Job Profitability

We will review each damage scope carefully for costly omissions to help you create more accurate, more consistent, and more profitable Xactimate estimate supplements.

Our clients routinely experience 5% to 15% increases in earnings with our supplements. Larger earnings increases are not uncommon. It depends upon where you are when you begin working with us.

Earning more is not only about billing correctly for your services, but it is also about increasing your productivity, which increases your capacity so you have more time to close sales and market your business.

  • Profitability Increase

Save Time On Paperwork

We help our clients reduce their paperwork load by as much as 80% by streamlining the estimating and supplement process.

Many smaller estimating companies or local estimators easily get backlogged when you need them most. We have a large enough team of estimators to handle volume and not get slowed down.

Our team of professional Xactimate estimate writers will write your Xactimate estimate and supplement with the same great detail and turnaround time when you need us.

  • Time Estimating
  • Time Following-Up

Client Testimonials

The Gold Standard for Restoration Estimating

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% of Property Claims

Xactimate estimates are the gold-standard in estimate writing for property insurance claims in the U.S. and Canada. In fact, 80% of all property claims are estimated in Xactimate.

Despite their market dominance, Xactimate has a steep learning curve. It requires a lot of time, training, and expertise to write an Xactimate estimate effectively. If you are not using an estimator familiar with the nuances of the Xactimate estimating program, you are likely leaving a ton of money on the table.

The Empire Estimators Difference

Our system is user-friendly and intuitive for ordering and managing your estimates. We are also transparent. Put your deposit down and we will invoice you for the remaining balance once you approve your estimate.

We also provide exceptional:

  • Customer Support: Same day responses & live chat.
  • Data Security: The best internet and data security on the market that is both HIPPA and PCI compliant.
  • Fast Turnaround: Great turnaround options to ensure you get your estimate when you need it.

Frequently Asked Questions

Q: Why should I write Xactimate Estimates or Invoices?

If you are in the restoration industry, you need to write your estimates or invoices in Xactimate for the following reasons:

Insurance companies and their adjusters use Xactimate for both residential and commercial claims. They trust Xactimate estimates for pricing accuracy.

You can earn more for jobs if you use Xactimate since the pricing is generally trusted by insurance professionals.

Many contractors lose money because they do not provide Xactimate estimates or invoices to adjusters. You don’t want to be one of them.

A skilled Xactimate estimator knows the nuances of Xactimate that will help you generate maximum earnings for your jobs.

Q: How do I order Xactimate Estimates or Invoices from Empire Estimators?

Step 1:  Scope the job using our form or your own forms or paper.

Step 2:  Scan your scope notes and save them as a PDF. (If you prefer to fax the documents, you may fax the documents after placing an estimate or invoice order to 877-550-2536.)

Step 3: Upload your scope notes to our online order form. You may also upload photos and/or any other documentation including estimates from contractors or adjusters.

Step 4: Place your estimate or invoice order with a deposit (down payment) based on the expected amount of the estimate or invoice. Choose between standard (2-business day) or expedited service (24-hours).

Step 5: We write the Xactimate estimate or invoice and send it to you for review. You will receive an email notification that your Xactimate estimate or invoice is ready. You will also receive login information to our secure database, where you will find all your Xactimate estimate orders and invoices.

Step 6: You review the estimate draft. If any changes are needed, you can send our Xactimate estimator a message through the database to request changes until the estimate is written to your specifications. Once this happens, you will “approve” the estimate in our database.

Step 7: Once the estimate is approved, we will send you the final invoice. Once you pay the difference between your deposit and the final estimate or invoice amount, you will receive the final estimate or invoice without a watermark.

Q: Will I receive the Xactimate Estimate ESX?

Yes. Once the final invoice is paid, you will be provided with the Xactimate Estimate ESX.

Q: Will Empire Estimators review my scope for potential omissions?

Our estimator will dedicate up to 1-hour to review your scope for omissions and/or consult with you to develop your scope.  After 1-hour of free consulting, you will be billed our consulting rate for the additional time. You will be notified before said billing commences.

Q: How do I pay an invoice for an estimate?

Please visit empireestimators.com/payment-portal to enter your invoice number and pay your invoice.

Q: Can Empire Estimators write my Xactimate estimates with my company letterhead/logo?

Yes. When you place the estimate order, attach your company logo to the order form. Your company’s logo will be placed on your Xactimate estimate.

Q: What are scope notes?

A scope is a detailed breakdown of the work needed and activities required to complete a job.

A scope will include a drawing with measurements, individual identification of the work to be performed, and quantities of materials or labor.

Scope notes can be written on scope sheets, your own paper, or submitted digitally.

Q: How do I send Empire Estimators my scope notes?

The easiest way is to scan your scope notes and save them as a PDF. You can then upload the Scope Notes PDF into our estimate order form.

If it is easier for you to fax the scope notes, you may fax them to us at 877-550-2526 after you place your estimate order. You should place your order confirmation number on the fax so we can identify it with the proper project when it arrives. You may also email us your scope notes after you place an order at estimates@empireestimators.com